As a general user,
when you need an HVAC service, you’ll most probably search on Google like any
other person, and based on the reviews, you’ll select the HVAC service provider
or HVAC equipment itself. But
everything you see or read on Google isn’t correct; some are fabricated reviews,
and some are real. So, how do you know which one is
the real one? Here are a few ways to know whether the reviews are fake or real
5 Ways to
Avoid Fake HVAC Reviews Online
1. Copy the
Review Text and Google It
If you think that
the review you’re reading isn’t real, copy the review text and paste it on the
search bar. If the review text matches any website, then it’s a fake review
website. The owner of that website might have used some tools to write reviews
on his/her website. Also, he might have hired someone to write reviews. But now
you know the technique of identifying a fake review by simple Google search.
2. Only Visit Trustworthy
This is also an
easy way to avoid fake HVAC reviews online. When you visit a reputed HVAC
service provider website, chances are you’ll see only real reviews. Also, if
you visit through Yelp or site like that, they automatically delete all the
fabricated reviews and comments. So, it’s recommended that when you search for
any HVAC service provider, search it with a reputed website or you can search
on Google and click on the top search results. That’s how you can get rid of
fake HVAC reviews.
3. Details in
Another way to
identify a fake review is the lack of information on the service. Users
generally write details of the service broadly, which they’ve taken. People
will write every aspect of the service starting from the name of the HVAC
technician, date, place, what was the problem, how the HVAC technician fixed
it, behavior, customer experience, if the customer is happy or not, etc. If you
find these details in the review, you can believe in those reviews.
Again, if you see
all Five Stars in the review, it’s a fake review. Because there are some people
who won’t give a five star even if the HVAC service matched all the criteria.
So, if you see a mix of both five stars and four stars, you should believe in
those reviews. The ideal review range should be between 4.5-4.8 out of 5.
4. Reviews with
If you see the
reviews are looking like an advertisement more than user experience, chances
are it’s a fake review. Generally, when people write reviews, they don’t mention
the company name that often. People write what they feel and about the
experience where the company name isn’t so important. But in those marketing
speak HVAC reviews, you’ll see the use of HVAC company name too often, and all
the reviews are very positive about the HVAC company service. That’s a warning
sign that it’s a fake comment made by the HVAC service provider company or
associated with it.
Again, if there
is an option available where you can see the reviewer’s previous comments,
check whether his/her reviews are all positive or not. If all the HVAC service
reviews are positive, it’s a paid or fake review. Beware of these reviews.
5. Review Dates
Review dates are
also an important identifier while deciding whether the reviews are fake or
not. If all the reviews posted on the website are on the same date or close to
each other, then it’s a fake review. Because it’s infrequent to get real
reviews on the same date as a business owner. So, when you find any kind of
these reviews, you shouldn’t take that HVAC service and look for another one.
See the summary
of this content here – 5
Ways to Avoid Fake HVAC Reviews [Infographic]
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